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Renault’s 24/7 Roadside Assistance is a service we provide to every new Renault owner, all designed to provide you greater peace of mind. CALL ON 1800 009 008 OR CLICK BELOW


Roadside Assistance can help in a variety of circumstances. Here are just a few examples:
- Keys locked in the car
- Flat tyre or battery
- Run out of fuel
- Transport to nearest Renault dealership if vehicle is broken down and problem cannot be identified
i.Passenger & SUV – expiring 3 or 5 years from date of first registration, depending on model.
ii.Light Commercial Vehicles – expiring 3 years from date of first registration
- Vehicles delivered from 1 January 2018 onwards (excluding vehicles eligible for Easy Life Service):
- 12 months Standard Roadside Assistance, expiring 12 months from date of first registration
- Further extensions for up to 4 years total, expiring 48 months from date of first registration. Customer’s Roadside policy is renewed every 12 months when the vehicle has scheduled service completed on time with an authorised Renault Dealer.
- 12 months Standard Roadside Assistance expiring 12 months from date of first registration
- Further extensions for up to 5 years total, expiring 60 months from date of first registration. Customer’s Roadside policy is renewed every 12 months when the vehicle has scheduled service completed on time with an authorised Renault Dealer
Kangoo Z.E. & Master vehicles converted to Motorhomes:
- 12 months Standard Roadside Assistance expiring 12 months from date of first registration
- No Further extensions apply beyond the initial 12 months from date of first registration
For Kadjar & MY20 Koleos, further complimentary 12 month periods of Roadside Assist will be given from the date of each scheduled maintenance service at a participating authorised Renault dealer within 5 years of purchase (within 5 years from registration for demonstrator vehicles) and at that time, any existing complimentary Roadside Assist period ends. Roadside Assist coverage will continue where scheduled maintenance service is within 3 months of end of any complimentary 12 months Roadside Assist period. For Kadjar & MY20 Koleos, all complimentary Roadside Assist ceases 5 years after date of purchase (5 years after registration for demonstrator vehicles) for all models regardless of when it commenced or how many scheduled services a customer has had within the prior years.
For Kangoo (excluding Kangoo Z.E.), Trafic & Master (Excluding Motorhomes) delivered from 1st July 2020 onwards, further complimentary 12 month periods of Roadside Assist will be given from the date of each scheduled maintenance service at a participating authorised Renault dealer within 5 years of purchase (within 5 years from registration for demonstrator vehicles) and at that time, any existing complimentary Roadside Assist period ends. Roadside Assist coverage will continue where scheduled maintenance service is within 3 months of end of any complimentary 12 months Roadside Assist period. Kangoo (excluding Kangoo Z.E.), Trafic & Master (Excluding Motorhomes) complimentary Roadside Assist ceases 5 years after date of purchase (5 years after registration for demonstrator vehicles) for all models regardless of when it commenced or how many scheduled services a customer has had within the prior years.
Kangoo Z.E. & Master (Motorhome conversions) receive complimentary 12 months 24/7 Roadside Assist when you purchase a Renault vehicle (balance of 12 months for demonstrator vehicles). No further extensions apply.
Janis Li
1 review
★★★★★4 weeks agoIt has been the best experience I have ever had. The sales consultant Kevin is friendly and shows his professional in all the things about ...
Kathryn Liveriadis
3 review
★★★★★8 months agoHad a great experience with Kevin at this dealership. Kevin was quickly able to narrow his information on the Koleos we were interested in and ...
Stephen Keddie
7 review
★★★★★7 months agoBrilliant service. Took time to explain servicing and provided a video underneath my car - above and beyond expectations.
Atin Chaudhary
20 review
★★★★★7 months agoThanks for the service Waverley Ranault, feel amazing to drive my ride now and thanks for the additional car wash...vinaka
Justin Raymond
38 review
★★★★★a year agoGreat quality service. Drop off and pick up provided, free wash and vacuum and event a video was sent of the technician showing me around ...