• ROADSIDE ASSISTANCE

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    Renault’s 24/7 Roadside Assistance is a service we provide to every new Renault owner, all designed to provide you greater peace of mind. CALL ON 1800 009 008 OR CLICK BELOW

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    Roadside Assistance can help in a variety of circumstances. Here are just a few examples:

    • Keys locked in the car
    • Flat tyre or battery
    • Run out of fuel
    • Transport to nearest Renault dealership if vehicle is broken down and problem cannot be identified
  • Vehicles delivered up to December 31st 2017 and prior:
  • Standard Roadside assistance, equal in length to the New Vehicle Warranty Period (expiring 3 or 5 years from date of first registration depending on model)
  • i.Passenger & SUV – expiring 3 or 5 years from date of first registration, depending on model.

    ii.Light Commercial Vehicles – expiring 3 years from date of first registration

    • Vehicles delivered from 1 January 2018 onwards (excluding vehicles eligible for Easy Life Service):
    • 12 months Standard Roadside Assistance, expiring 12 months from date of first registration
    • Further extensions for up to 4 years total, expiring 48 months from date of first registration. Customer’s Roadside policy is renewed every 12 months when the vehicle has scheduled service completed on time with an authorised Renault Dealer.
  • MY20 Koleos & Kadjar Vehicles delivered from November 2019 onwards eligible for Easy Life Servicing:
  • 12 months Standard Roadside Assistance expiring 12 months from date of first registration
  • Further extensions for up to 5 years total, expiring 60 months from date of first registration. Customer’s Roadside policy is renewed every 12 months when the vehicle has scheduled service completed on time with an authorised Renault Dealer.
  • Kangoo (excluding Kangoo Z.E.), Trafic & Master (Excluding Motorhomes) delivered from 1st July 2020 onwards eligible for Easy Life Servicing:
    1. 12 months Standard Roadside Assistance expiring 12 months from date of first registration
    2. Further extensions for up to 5 years total, expiring 60 months from date of first registration. Customer’s Roadside policy is renewed every 12 months when the vehicle has scheduled service completed on time with an authorised Renault Dealer
  • Kangoo Z.E. & Master vehicles converted to Motorhomes:

    1. 12 months Standard Roadside Assistance expiring 12 months from date of first registration
    2. No Further extensions apply beyond the initial 12 months from date of first registration
    ◊Complimentary 12 months 24/7 Roadside Assist when you purchase a Renault vehicle (balance of 12 months for demonstrator vehicles). Further complimentary 12 month periods of Roadside Assist will be given from the date of each scheduled maintenance service at a participating authorised Renault dealer within 4 years of purchase (within 4 years from registration for demonstrator vehicles) for all models (excluding Kadjar & MY20 Koleos) and at that time, any existing complimentary Roadside Assist period ends. All complimentary Roadside Assist ceases 4 years after date of purchase (4 years after registration for demonstrator vehicles) for all models regardless of when it commenced or how many scheduled services a customer has had within the prior years.
    For Kadjar & MY20 Koleos, further complimentary 12 month periods of Roadside Assist will be given from the date of each scheduled maintenance service at a participating authorised Renault dealer within 5 years of purchase (within 5 years from registration for demonstrator vehicles) and at that time, any existing complimentary Roadside Assist period ends. Roadside Assist coverage will continue where scheduled maintenance service is within 3 months of end of any complimentary 12 months Roadside Assist period. For Kadjar & MY20 Koleos, all complimentary Roadside Assist ceases 5 years after date of purchase (5 years after registration for demonstrator vehicles) for all models regardless of when it commenced or how many scheduled services a customer has had within the prior years.
    For Kangoo (excluding Kangoo Z.E.), Trafic & Master (Excluding Motorhomes) delivered from 1st July 2020 onwards, further complimentary 12 month periods of Roadside Assist will be given from the date of each scheduled maintenance service at a participating authorised Renault dealer within 5 years of purchase (within 5 years from registration for demonstrator vehicles) and at that time, any existing complimentary Roadside Assist period ends. Roadside Assist coverage will continue where scheduled maintenance service is within 3 months of end of any complimentary 12 months Roadside Assist period. Kangoo (excluding Kangoo Z.E.), Trafic & Master (Excluding Motorhomes) complimentary Roadside Assist ceases 5 years after date of purchase (5 years after registration for demonstrator vehicles) for all models regardless of when it commenced or how many scheduled services a customer has had within the prior years.
    Kangoo Z.E. & Master (Motorhome conversions) receive complimentary 12 months 24/7 Roadside Assist when you purchase a Renault vehicle (balance of 12 months for demonstrator vehicles). No further extensions apply.
    • Janis Li

      1 review

      ★★★★★4 weeks ago

      It has been the best experience I have ever had. The sales consultant Kevin is friendly and shows his professional in all the things about ...

    • Kathryn Liveriadis

      3 review

      ★★★★★8 months ago

      Had a great experience with Kevin at this dealership. Kevin was quickly able to narrow his information on the Koleos we were interested in and ...

    • Stephen Keddie

      7 review

      ★★★★★7 months ago

      Brilliant service. Took time to explain servicing and provided a video underneath my car - above and beyond expectations.

    • Atin Chaudhary

      20 review

      ★★★★★7 months ago

      Thanks for the service Waverley Ranault, feel amazing to drive my ride now and thanks for the additional car wash...vinaka

    • Justin Raymond

      38 review

      ★★★★★a year ago

      Great quality service. Drop off and pick up provided, free wash and vacuum and event a video was sent of the technician showing me around ...

    • john mazarakis

      64 review

      ★★★★★3 weeks ago

      Excellent Service

    RENAULT TEST DRIVE / ENQUIRE

    • (03) 9550 5888

      Sales Trading Hours

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      Monday8:30 am6:00 pm
      Tuesday8:30 am6:00 pm
      Wednesday8:30 am6:00 pm
      Thursday8:30 am6:00 pm
      Friday8:30 am6:00 pm
      Saturday8:30 am6:00 pm
      SundayClosedClosed
    • (03) 9550 5789

      Service Trading Hours

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      Monday7:30 am6:00 pm
      Tuesday7:30 am6:00 pm
      Wednesday7:30 am6:00 pm
      Thursday7:30 am6:00 pm
      Friday7:30 am6:00 pm
      SaturdayClosedClosed
      SundayClosedClosed
    • (03) 9550 5883

      Parts Trading Hours

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      Monday8:00 am6:00 pm
      Tuesday8:00 am6:00 pm
      Wednesday8:00 am6:00 pm
      Thursday8:00 am6:00 pm
      Friday8:00 am6:00 pm
      SaturdayClosedClosed
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    • Sales Trading Hours

      Please note we are closed for Labour Day Public Holiday

      DayFromTo
      Monday8:30 am6:00 pm
      Tuesday8:30 am6:00 pm
      Wednesday8:30 am6:00 pm
      Thursday8:30 am6:00 pm
      Friday8:30 am6:00 pm
      Saturday8:30 am6:00 pm
      SundayClosedClosed
    • Service / Parts Trading Hours

      Please note we are closed for Labour Day Public Holiday

      DayFromTo
      Monday7:30 am6:00 pm
      Tuesday7:30 am6:00 pm
      Wednesday7:30 am6:00 pm
      Thursday7:30 am6:00 pm
      Friday7:30 am6:00 pm
      SaturdayClosedClosed
      SundayClosedClosed

    Location

    565 Springvale Rd, Mulgrave, Melbourne, VIC 3170

    Directions


    Call Us

    Sales Department

    Call: (03) 9550 5888

    Finance Department

    Call: (03) 9550 5888

    Service Department

    Call: (03) 9550 5789

    Parts Department

    Call: (03) 9550 5789

    Waverley Renault

    565 Springvale Rd, Mulgrave, Melbourne, VIC 3170

    Directions


    Sales Department

    Call: (03) 9550 5888

    Finance Department

    Call: (03) 9550 5888

    Service Department

    Call: (03) 9550 5789

    Parts Department

    Call: (03) 9550 5789

    Waverley Renault Service Centre

    565 Springvale Rd, Mulgrave, Melbourne, VIC 3170